Book notes on Who Moved My Cheese? by Spencer Johnson <br /> Book about anticipating, accepting, and succeeding within a changing environment. The message is great and the book can be very helpful. The problem (in my opinion) is that the book is written like a kids story which can be its downside if presented to…
Book notes on The Speed of Trust: The One Thing That Changes Everything by Stephen M.R. Covey Book about impact of trust with respect to costs and ability to get things done. Tools on establishing trust, finding right language to use, noting behaviours that exhibit and build trust. Trust = Confidence; mistrust = suspicion Increased…
Ok, so I didn’t actually read the Crucial Conversations in full. I only skimmed the first and last chapters. I did however attend a two day seminar based on this book, graciously sponsored by my employer. Here are some of my takeaways. Conversations become crucial when stakes are high, emotions are running strong, and there are…
Recently I had to fire someone at work because of poor performance. It was not the most fun thing to do but it was the right thing. In the end it’s better for both of us. During the process I followed some guiding principles which made the process as easy as it could have been,…