Winning With a Culture of Recognition – book notes (Quick read, short book, 4 chapters)
Winning With a Culture of Recognition dives into the use of strategic recognition program to promote company culture and increase employee engagement. When incorporated into corporate management practices it can help reinforce desired behaviors out of employees, can help create wanted culture, increase engagement, etc.
Recognition, as opposed to incentive, is awarded for frequently subjective behaviour and values (that you want to reinforce), the reward is unknown, frequency of reward is unknown, but it occurs frequently. Intangible award sare primary and tangible awards are secondary. It is focused on many as opposed to incentives which are usually only awarded to a few top performers.
Strategic recognition program should:
- be linked to corporate vision, values, and objectives
- have specific outlined objectives/goals and measures
- give everyone the opportunity to participate
- give the power of individual choice (to increase the significance of the award)
- be supported from “the top”
- have strong associated measurement strategic metrics (e.g. 90% of employees are touched by the program as either recipients or nominators).
- be promoted, or it will disappear.
- Obtaining some input from all levels when designing a recognition program is helpful. Conversation should focus however on motivation and organization values rather than on what the recognition would be. In these cases “Cash” comes up as a wanted reward. Cash however is not ideal.
The book goes into building a business case, setting a budget based on salary budget %, and many other points on successful implementation, promotion etc. I won’t be summarizing this as it is info beyond my interest at this point.
Overall the book provides a few useful insights, but as a whole is better aimed at HR, executives, or small business owners looking to develop a strategic program to help build culture and increase employee engagement.
, i have to say that A)leadership to employee is my anewsr. We have to understand where the root of recognition lies at or perhaps we need to understand where did it all start at. And quite simply it began with our childhood. Since the day we were born, we have been given this trait of wanting to be accepted and recognized. If it wasn’t so, then why does a child laugh even harder when the mom plays with her? Why does a child clap, smile, and jump for joy when mom or dad acknowledges the first step? Or how about the first successful potty trip I want to break your multiple choices down to the family institution.A) leadership to employee Mom or Dad to Son or DaughterB) manager to direct report Mom to Dad or Dad to MomC) employee to employee Brother to brother or Sister to Sister or Sibling to SiblingWhile any form of recognition is great, nothing will ever compare to the recognition that a child receives straight from his or her mom or dad. A mother and father that has a great relationship with their child will always receive the best results from that child. A sibling that praises another sibling, although it’s great, it’s still not mom or dad Employee to employeeA mom who tells dad how great little Johnny did, although it’s great, the mom should have told little Johnny first Manager to direct reportA mom or dad (leadership) who praises little Johnny for anything, is quite simply priceless. JT